A few days ago I visited URBN’s East Coast distribution center with a few other interns.
Located in Gap, Pennsylvania, this center handles both store and direct-to-consumer merchandise. I learned a lot about how product is received, ticketed, handled, and shipped at URBN. I also got to see Terrain, URBN’s plant-nursery-slash-café.
All distribution operations handled in one building until fairly recently — now, the original 300,000 square foot facility handles store distribution, and a new million-square-foot building (pictured above) handles online fulfillment.
If you’ve ever ordered merchandise from Urban Outfitters, Anthropologie, or Free People and you live on the East Coast, the stuff you bought has passed through here on its way to you.
This is the receiving dock, where merchandise first arrives.
I really wanted to go on this slide, but apparently regulations are a thing?
Because URBN merchandise doesn’t originally come with Canadian price tags, an employee has to physically re-tag each and every item that will be shipped to Canada.
The auto-bagger was one of the coolest pieces of machinery I’ve had the pleasure to see in person — it takes items from a conveyor belt, bags them up, and slaps a mailing label on top.
The clothes-to-be-shipped start out here.
They each get one of these.
Here come the bags!
Each item travels down the conveyor belt to be bagged up.
Out they come, ready to come thru to your place of residence.
For some reason, I found these rolls and rolls of bags to be hilarious. Don’t ask me why.
What are those yellow things? Bins?
Did you mean … UR-bins? 😏
(I’m awful, I know.)
BHLDN wedding dresses!
This is the QA office, where clothing is tested in order to ensure that they meet standards.
We headed to Terrain after spending the morning at the distribution center. This specific site is the flagship site and used to be J. Franklin Styer’s Nursery. I’ve never been to a nursery-slash-café before — the store is like a more nature-y Anthropologie.
It was awesome seeing different parts of URBN on this trip — I can’t believe my internship is almost over. I’ve been AWOL from the blog recently because I’ve been working on a really cool project. Can’t wait to show it to you soon!